Trusted by big brands
At Commercial Door Maintenance and Security Ltd, we recently completed a repair job that highlights our dedication to high-quality, reliable commercial door maintenance. In this case, we were called out to fix an aluminium door that had come off its bottom pivot and needed a new transom. Here’s a closer look at how we tackled this repair, the challenges we faced, and the results we achieved for our client.
Initial Assessment and Problem Diagnosis
When we arrived on-site, the first priority was to assess the condition of the aluminium door and identify the root causes of its malfunction. Upon inspection, it was clear that the door’s bottom pivot had become dislodged. Pivots are essential in providing stability and smooth operation for swinging doors. In commercial settings, they face constant use, and with time, they can wear out or even come loose due to the heavy foot traffic they handle.
Additionally, we discovered that the transom – the horizontal bar at the top of the door frame – was worn out and no longer provided adequate support for the door. A damaged or misaligned transom can place undue stress on the entire door system, often affecting both the upper and lower pivots. To ensure long-lasting functionality, we recommended replacing the transom and fixing the bottom pivot.
The Repair Process
Our repair process for this job involved several critical steps:
Securing the Door for Safety
Safety is our top priority in any repair, especially in commercial environments. We temporarily removed the door from its frame to prevent further damage and ensure a safe working environment for both our team and the client’s employees and customers.
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A Malfunctioning Retail, Commercial Aluminum Door
Replacing the Bottom Pivot
The next step was to address the loose bottom pivot. We removed the old pivot, cleaned the surrounding area, and installed a new, high-quality pivot designed to withstand the high traffic typical in commercial spaces. Installing a durable pivot ensures smooth and secure operation, reducing the likelihood of similar issues in the future.
Replacing the Transom
To install a new transom, we first carefully measured the door frame to ensure the new piece would fit seamlessly. After removing the old transom, we installed the new one with the highest level of precision. This was done to guarantee structural integrity, as the transom supports the entire door and is crucial for smooth operation. The new transom was reinforced to handle the door’s weight and prevent sagging or alignment issues over time.
Realignment and Final Adjustments
Once the new transom and pivot were in place, we realigned the door within the frame, taking care to ensure a smooth, even swing with minimal resistance. We performed a series of tests to confirm that the door now operated smoothly and that all components were properly aligned. Adjustments were made as needed to ensure optimal performance.
The Result
The repair job was a success, resulting in a fully functional, secure aluminium door. The new pivot and transom provided a stable base for the door, reducing strain on both the top and bottom parts of the frame. After our repair, the door opened and closed smoothly, with no sagging or sticking, and it was able to withstand the high usage typical of commercial settings. This means fewer repairs down the road and enhanced security for the client’s premises.
Why Choose Us?
At Commercial Door Maintenance and Security Ltd, we understand that commercial doors are an investment in both security and customer convenience. Our skilled team is experienced in handling a range of issues, from pivot replacements to more complex frame repairs. We take pride in delivering tailored solutions to meet our clients’ unique needs, ensuring that each repair improves the safety, functionality, and longevity of the doors.
Our commitment to quality, attention to detail, and expertise in commercial door systems set us apart. If you are experiencing issues with your commercial doors, trust Commercial Door Maintenance and Security Ltd to provide efficient and reliable solutions. Contact us today to discuss your needs or arrange a consultation.
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If your retail outlet entrance doors require a bottom pivot repair or replacement contact us today.
Send a photo and a short description of the fault and we’ll come back with a fixed-price quote the same day. Most diagnoses don’t need a site visit.
| Location | UK |
| Service category | Aluminium Door Repair |
| Coverage | UK-wide commercial door specialists — same-day quotes, time-served engineers |
Aluminium shopfront and entrance doors used by the public must remain in safe operation under the Workplace (Health, Safety and Welfare) Regulations 1992. Where the door also forms part of an emergency escape route, panic hardware compliance to BS EN 1125 / BS EN 179 applies. Glazing replacement on commercial doors should specify toughened or laminated to BS 6206 / BS EN 12600 as appropriate.
Annual inspection of pivots, top centres, transom closer, hinges and frame seals is the recommended baseline for high-traffic commercial aluminium doors. High-footfall retail and hospitality entrances benefit from six-monthly intervals. Pivots and top centres are wear items — early replacement at first signs of play extends the life of the surrounding closer and frame.
We complete aluminium door repair across the UK. Send a description, photo or short video and we’ll come back the same day with a written quote — no site visit needed in most cases.
Get in touch
Head Office:
Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ
t: 0800 774 7998
e: info@cdms-ltd.co.uk
Office Hours
Mon - Sat: 8am - 10pm
Sun: Closed
