Shopfront door service contracts for UK high-street retail, hospitality and showroom entrances — aluminium and steel framing, entrance doors, security shutters and glazing maintained on a schedule that respects your trading hours.
Twelve standard service lines covered as part of every contract — on top of the door-type-specific scope listed elsewhere on the page. One contract, one engineer team, one document trail.
A shopfront entrance is the most visible piece of equipment your business owns. It also takes the heaviest day-in, day-out punishment — hundreds or thousands of opening cycles per day, weather exposure, occasional impact damage from trolleys, footwear and the occasional unfortunate delivery vehicle. The shopfront is also the first thing a customer touches: a sticking door or a wobbly handle is a brand impression before the customer reaches the counter. A service contract keeps the touchpoint working as well as the business behind it.
Shopfront glazing must meet BS 6206 / BS EN 12600 impact requirements. Where the entrance door is part of an emergency escape route, panic hardware compliance (BS EN 1125 / BS EN 179) applies. Security shutters fall under PUWER 1998 and BS EN 13241. Equality Act 2010 / BS 8300 accessibility requirements apply to public entrance doors — opening force, clear width, threshold height all checked at each service.
Wherever your premises are, the same engineer team carries your documentation between visits. One contract, one accountable team, one document trail — whether you have a single site or a multi-region estate.
Yes — for retail and hospitality entrances we schedule pre-opening, post-closing or full out-of-hours windows as standard. Most service work is non-invasive and can be completed in 60–90 minutes per visit.
Yes. Cracked or chipped toughened panels are quoted at the same visit. Replacement is typically 3–5 working days from confirmation, depending on size and specification.
Contracted sites get priority emergency response and the standard repair rate (no urgency premium). Board-up typically within 2–4 hours of the call, permanent repair scheduled at the agreed rate afterwards. We work directly with insurers on the permanent work.
Yes. PUWER 1998 inspection of the shutter is included at the standard service visit interval. Motor service, drum and lath inspection, photocell and safety brake test — everything covered in the documented record.
Per-site, with a multi-site discount applied. The per-door rate drops as the estate scales. One central contract, site-level reporting, single quarterly invoice.
Yes — we routinely deal with shopping centre operations, retail park estate managers, and property managers. They get the same documentation we send the tenant; permit-to-work procedures followed where required.
A short email or a photo of your door inventory is all we need. No site visit required in most cases.
Get in touch
Head Office:
Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ
t: 0800 774 7998
e: info@cdms-ltd.co.uk
Office Hours
Mon - Sat: 8am - 10pm
Sun: Closed
