Planned Preventative Maintenance contracts for UK commercial doors — structured visit schedules, condition-based intervention, full asset register and the SFG20-style documentation that procurement, audit and insurance need.
Twelve standard service lines covered as part of every contract — on top of the door-type-specific scope listed elsewhere on the page. One contract, one engineer team, one document trail.
PPM is the industry-standard model for commercial property maintenance. Instead of reacting to failures, the contract sets a defined visit schedule per asset, captures condition at each visit, and intervenes before failures occur. The result is predictable annual cost, dramatically fewer emergency callouts, an asset register that survives staff turnover, and the compliance evidence the Responsible Person, HSE inspector and insurer all expect. CDMS PPM contracts use SFG20-aligned task lists where applicable and produce audit-ready records as a by-product of every visit.
PPM is the recognised approach under the Workplace (Health, Safety and Welfare) Regulations 1992 for keeping work equipment in efficient working order. For specific door types: BS EN 16005 (automatic doors), BS 7036 (automatic door servicing), PUWER 1998 (powered industrial doors), RR(FS)O 2005 (fire doors), BS EN 1125/179 (panic hardware). PPM documents compliance against all of these in a single contract.
Wherever your premises are, the same engineer team carries your documentation between visits. One contract, one accountable team, one document trail.
PPM (Planned Preventative Maintenance) defines a structured schedule of visits per asset, intervening before failure. Reactive maintenance only responds after a fault. PPM costs more in scheduled visits but typically saves 2–5x in avoided emergency callouts, lost trading time and avoided cascade-failure repairs. Most multi-door commercial sites are net-positive on PPM within the first year.
Risk-band assessment at contract start. Fire doors and panic hardware: quarterly in high-risk environments (care homes, schools), six-monthly elsewhere. Automatic doors: six-monthly for BS EN 16005 compliance baseline, more frequently for healthcare/education. High-traffic retail entrances: six-monthly. Standard commercial doors: annual. Each asset gets its own line on the register.
Yes — where the door type has an SFG20 schedule we work to it (closers, automatic doors, roller shutters all have established schedules). Where SFG20 doesn't cover the asset (specialist APG glass doors, bespoke industrial doors), we work to the manufacturer schedule or industry best-practice. All tasks are documented per visit.
Every door covered gets a unique ID, location, type, manufacturer (where known), age, hardware spec, last service date, and condition history. When you change facilities managers, the register transfers. When the insurer asks for evidence, you point at the register. When the building changes use, the register identifies what needs reviewing.
On paper, PPM has a higher annual contract value than reactive. In total cost of ownership across 2–3 years, PPM is almost always cheaper because emergency callouts, lost trading hours and cascade-damage repairs cost more than the scheduled visits prevent. Most sites see net savings from month 6 onwards.
Yes — many clients start with fire doors and automatic doors (highest compliance exposure), then expand to roller shutters, entrance doors and back-of-house. The asset register grows as you add scope. There's no penalty for phasing in.
Get in touch
Head Office:
Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ
t: 0800 774 7998
e: info@cdms-ltd.co.uk
Office Hours
Mon - Sat: 8am - 10pm
Sun: Closed
