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Sentinel House entrance at Ware & Kay Solicitors York with one aluminium door leaf lifted out for transom closer replacement

Two Transom Closers & Bottom Pivots Replaced at Ware & Kay Solicitors, York

The double aluminium entrance doors at Sentinel House had been slamming for months. Two new Axim concealed closers, new arms and new threshold pivots — fitted in a day around a working law office in York city centre.

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A front door that announced every visitor

Ware & Kay Solicitors occupy Sentinel House on Peasholme Green, a glazed-gable office entrance a few minutes from York Minster. Its bronze-anodised double doors are the first thing every client meets, and by the time the practice sent us a video they were also the loudest: the concealed transom closers above each leaf had lost all hydraulic control, so both doors fell shut with a bang that carried through reception and up the stairwell. Under each door the threshold pivot had worn oval, letting the leaf drop and scrape as it swung.

Commercial Door Maintenance and Security Ltd surveyed from the video, identified the closer pattern from the transom dimensions and arrived with two new Axim concealed closers, arms, channels and pivot sets on the van. Each leaf came off its pivot in turn, the transom box was opened, the tired original unit stripped out and the new closer, spindle plate and arm fitted, before the door was re-hung on a new bottom pivot and the speeds set. The office stayed open, one leaf at a time.

New Axim concealed transom closer fitted inside the transom box at Ware & Kay Solicitors, York, showing the closing and latching adjustment valves
New zinc-plated transom closer arm and channel fitted into the top rail of the aluminium door leaf at Sentinel House, York
Worn bottom pivot bearing removed from the threshold plate beside the new pivot bolt at Ware & Kay Solicitors, York

“A closer that slams has already failed — the valves can’t hold oil that isn’t there. On doors this age you change the unit, the arm and the pivot together and the door behaves like new.”

Case study · Peasholme Green, York YO1

Why a slamming aluminium door is a closer problem, not a door problem

The doors at Sentinel House are heavy bronze-finish aluminium leaves in a glazed porch, and nothing about the leaves themselves was wrong. What had gone was the hydraulics. A concealed transom closer lives in the head of the frame above each door and controls it through a slide arm in the top rail; when the internal seals wear, the oil that damps the closing swing bypasses the speed valves and the door simply falls shut under its spring. The photographs show the original grey units still in the transom with their adjustment labels long faded — turning the closing and latching screws on a closer in that state changes nothing, which is exactly what the practice had found.

We replaced both units with new Axim concealed closers, the current industry-standard pattern for this size of transom box. Each leaf was lifted off its threshold pivot, the transom cover removed and the old closer, spindle plate and arm channel stripped out. The new closer bolts to a fresh mounting plate, a new arm drops into a new channel let into the top rail of the door, and the whole assembly is set for closing speed and final latching action once the leaf is re-hung. Both doors now close under control from fully open and latch quietly on the last few degrees.

New pivots under both leaves

The second fault was at floor level. Each leaf turns on a bottom pivot set into a threshold plate, and the bearing bushes in both had worn so far that the doors had dropped and were dragging as they swung — the loose bush and the scored old bolt are in the photographs. New pivot bolts and bushes went in with the closers, so the leaves hang square in their frames and the new arms are not fighting a door that sits low on one side. It is a small part, but changing it at the same time is the difference between a closer that lasts a couple of years and one that lasts fifteen.

Work completed at Sentinel House

  • Transom closers — two original concealed closers removed and replaced with new Axim units, mounting plates and spindle plates.
  • Arms and channels — new slide arms and top-rail channels fitted to both leaves.
  • Bottom pivots — new pivot bolts and bearing bushes fitted to both threshold plates; leaves re-hung and squared.
  • Commissioning — closing and latching speeds set on each door and the pair checked for meeting-stile alignment and latch engagement.

Commercial door repairs in York city centre

Commercial Door Maintenance and Security Ltd works across York — the professional offices around Peasholme Green, the Minster quarter and Stonegate, the station hotels and out to Monks Cross, Clifton Moor and York Business Park. Solicitors, accountants and surgeries with a busy street door get the same approach as Ware & Kay: a quote from your photo or video, the right closer and pivots on the van, and the work done one leaf at a time so the office never shuts. We also cover aluminium door repairs, panic hardware and automatic doors across North Yorkshire.

Before and after — the slam, and the latch

The first clip is the one the practice sent us: a visitor lets go of the door and the leaf drops shut against the frame with nothing slowing it. That sound is a transom closer with no oil left in the circuit.

The second is a close-up of the door edge, lock and keep after the new closers and pivots were fitted — the leaf arriving square on its seals and the latch taking on the final few degrees, which is what a controlled latching action looks like.

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Project summary

At a glance — Ware & Kay Solicitors, York

  • Client: Ware & Kay Solicitors — Sentinel House, Peasholme Green
  • Sector: Professional offices — law firm
  • Location: York city centre (YO1)
  • Doors: Double bronze-anodised aluminium entrance doors in a glazed porch
  • Fault: Both concealed transom closers failed hydraulically — doors slamming; bottom pivots worn, leaves dropped and dragging
  • Works completed: Two new Axim concealed transom closers with mounting and spindle plates; new arms and channels; new bottom pivot bolts and bushes; doors re-hung, squared and speeds set
  • Outcome: Both leaves close under control and latch quietly — completed in a single visit with the office open throughout
  • Coverage: York, Harrogate, Selby, Tadcaster, Malton — and across North Yorkshire
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Project facts

ClientWare & Kay Solicitors
LocationYork
Service categoryTransom Closer Repair
SectorOffices sector page →
CoverageUK-wide commercial door specialists — same-day quotes, time-served engineers

Compliance considerations

Concealed transom closers on commercial entrance doors must continue to deliver controlled closing and reliable latching. Where the door is also a fire or escape door, BS EN 1154 (closers) and BS EN 1125 / BS EN 179 (panic hardware) apply.

Maintenance recommendations

Transom closers are sealed hydraulic units — annual inspection plus immediate response to any visible fluid weep. Closing speed should be re-set after weather-driven frame movement (summer expansion, winter contraction).

Need similar work for your premises?

We complete transom closer repair across the UK. Send a description, photo or short video and we’ll come back the same day with a written quote — no site visit needed in most cases.

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