Automatic door service contracts that keep BS EN 16005 compliance current, sensors calibrated and motors healthy — for sliding, swinging, telescopic and revolving installations across the UK.
Twelve standard service lines covered as part of every contract — on top of the door-type-specific scope listed elsewhere on the page. One contract, one engineer team, one document trail.
Automatic doors are the highest-stakes commercial door type: they're a safety system, a customer-experience touchpoint and an insurance-regulated piece of equipment all at once. A failed sensor doesn't just inconvenience the customer — it can trap someone or fail safe-open into a security exposure. UK law requires annual safety servicing under BS EN 16005, and most insurers won't pay on a claim without a current compliance record. A service contract is the cheapest, simplest way to keep all three boxes ticked at once.
BS EN 16005 (safety in use of power-operated pedestrian doorsets) requires documented annual safety testing including activation sensor calibration, presence sensor verification, opening and closing force measurement, and emergency-mode function check. BS 7036 covers ongoing operation. PUWER 1998 applies to powered industrial doors. The Workplace (Health, Safety and Welfare) Regulations 1992 sit above all of this.
Wherever your premises are, the same engineer team carries your documentation between visits. One contract, one accountable team, one document trail — whether you have a single site or a multi-region estate.
Annual is the BS EN 16005 minimum for commercial automatic doors. Six-monthly is the industry recommendation for high-traffic retail and hospitality entrances. Quarterly is sensible for healthcare, education and care home premises where users are higher-risk.
Sensor calibration, drive belt and motor inspection, controller diagnostics, emergency-mode test, force and timing measurement to BS EN 16005, threshold and seal inspection, lubrication of moving parts, and a documented compliance record. A typical visit is 45-90 minutes per door.
Most commercial property insurers expect a current BS EN 16005 service record as a baseline condition of automatic door cover. Without one, a claim arising from automatic door failure (injury, security breach, premises damage) faces real risk of being rejected or settled at residual value. A service contract removes that risk.
Yes — Record, Tormax, Dorma/dormakaba, Geze, Stanley, ASSA Abloy, Besam and others. UK spare parts for current models are usually held in stock; bespoke or older controllers may need a 1–2 day lead time. Our engineers carry brand-specific training across the major UK manufacturers.
Contracted sites jump the emergency queue and pay the standard repair rate — no urgency premium. For most sites a single avoided emergency callout per year covers the contract cost.
Yes — multi-site contracts are coordinated centrally with site-level reporting. One contract, one contact, one document trail across your full UK estate. Schedule windows respect each site's trading hours.
A short email or a photo of your door inventory is all we need. No site visit required in most cases.
Get in touch
Head Office:
Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ
t: 0800 774 7998
e: info@cdms-ltd.co.uk
Office Hours
Mon - Sat: 8am - 10pm
Sun: Closed
