6-monthly or annual planned maintenance for every commercial door type. Professional health check, grease and service, bespoke schedule per site — documented for insurance and compliance. The simple way to cut breakdowns, extend door life, and protect the entrance your business runs through.
Trusted by big brands
Every contracted visit is structured so the engineer leaves with each door covered, documented and good for the next interval. No surprises, no padding, no upsell at the door.
Every door under contract gets a structured inspection: closer / pivot / hinge condition, frame and threshold integrity, latch and lock action, weather seal check. Issues are documented and quoted with the visit, not after.
Wear points are lubricated, closer valves are tuned to BS EN 1154, fixings are torqued, threshold strips and minor seals are replaced from the van. The work that keeps a door running smoothly for the next 6 or 12 months.
Fire doors, panic hardware and automatic doors get the formal records insurers, the Fire and Rescue Service and HSE expect. RR(FS)O 2005, BS EN 16005, PUWER 1998 — we know what each one needs and supply it.
Annual baseline. Six-monthly for high-traffic retail and hospitality. Quarterly for fire-critical environments. Out-of-hours and weekend visits where trading hours can\'t be disrupted. The schedule is set per site, not from a template.
Twelve standard service lines covered as part of every contract — on top of the door-type-specific scope listed elsewhere on the page. One contract, one engineer team, one document trail.
Each door type has its own contract spec, compliance angle, and visit schedule. Tap a door type for the detail — or get in touch and we’ll put together a contract that bundles the door types at your site.
A door that stops opening in the middle of trading hours costs more than the repair. Lost footfall, security exposure, the rushed emergency callout fee. A planned visit catches the failing closer, the worn pivot, the slipping latch before it stops the door. Across our contracted sites we typically see 60% fewer emergency callouts within the first year.
Door hardware fails in cascades. A worn pivot misaligns the latch; the latch stresses the closer; the closer slams the door; the door damages the glazing. One untreated worn pivot can turn into £1,500 of cascading repair in 18 months. A 6-monthly check costs a fraction of that and stops the cascade at component one. Closer and pivot life typically doubles on contracted doors.
Commercial insurers increasingly require documented door maintenance — especially for fire doors, panic hardware and automatic doors. A signed compliance record from a competent engineer is the difference between a paid claim and a refused one. We provide the documentation as standard with every visit, formatted to match what insurers and Fire and Rescue authorities ask for.
One contractor for every commercial door type at your site. One contact, one schedule, one document trail. No "the fire door inspector left a note for the closer engineer to follow up" — the same engineer covers both, and the report has both signed off at the same visit.
Service contracts run across our full UK service area. Whether you have a single site or a multi-region estate, the same engineer team carries the documentation between visits and treats your doors as one connected portfolio. Business keeps flowing because the entrance does.
Greater London · engineer response within 6 working hours.
London coverage detail → Coverage areaWest Midlands · engineer response within 4 working hours.
Birmingham coverage detail → Coverage areaNorth West England · engineer response within 4 working hours.
Manchester coverage detail → Coverage areaYorkshire and the Humber · engineer response within 5 working hours.
Leeds coverage detail → Coverage areaSouth West England · engineer response within 4 working hours.
Bristol coverage detail → Coverage areaWales · engineer response within 5 working hours.
Cardiff coverage detail →A simple count by type per site. Photos help but aren\'t required. We quote from this without a site visit in most cases.
Annual or six-monthly per site. Visit windows that fit your trading hours. Out-of-hours where needed. Multi-site contracts coordinated centrally with site-level reporting.
Engineer attends, completes the health check on every door, services and lubricates wear points, documents condition and certification, leaves a baseline report.
Subsequent scheduled visits maintain that condition. Anything new is documented; anything failing is quoted as a separate work order with no urgency-premium.
If something does fail between visits, contracted sites jump the emergency queue and pay the standard repair rate, not the emergency premium. The contract pays for itself once or twice a year on a busy site.
Annual is the baseline for most commercial doors under the Workplace (Health, Safety and Welfare) Regulations 1992. Six-monthly is recommended for high-footfall retail and hospitality entrances. Quarterly applies to fire doors in high-risk environments (healthcare, schools, HMOs) under the Regulatory Reform (Fire Safety) Order 2005, and to automatic doors under BS EN 16005.
Full safety and function check on every door covered: closer / floor spring / pivot / hinge condition, latch and lock action, frame and threshold condition, weather seal integrity, and where applicable fire compliance (intumescent strips, smoke seals, certification marks) and automatic door safety calibration. Lubrication, valve adjustment and minor consumable replacement are completed on the visit. A written report is provided.
Pricing depends on door count, door types, and site location. As a guide, a single-entrance commercial unit is typically £180–£280 for an annual visit, or £320–£480 for six-monthly. Multi-door sites scale at a lower per-door rate. Quote on request from a door list — no site visit needed.
Yes for adjustments and consumables — closer valve tuning, threshold strip replacement, fixing tightening, hinge lubrication, small seal replacement. Larger component replacements (closers, locks, glazing, automatic motors) are quoted separately. The aim of the planned visit is to catch issues while they are still cheap to fix.
Every visit produces a written report listing each door inspected, the work carried out, parts used, and the engineer's sign-off. Fire doors, panic hardware and automatic doors get the specific compliance records insurers and the Fire and Rescue Service expect. Records are retained for the duration of the contract and supplied on request.
Yes — out-of-hours, early-morning and weekend visits are standard for retail and hospitality clients who can't lose floor time. We agree the schedule when the contract is set up and adjust as your operation changes.
A short email or a photo of your door inventory is all we need to put a proposal together. No site visit required in most cases.
Get in touch
Head Office:
Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ
t: 0800 774 7998
e: info@cdms-ltd.co.uk
Office Hours
Mon - Sat: 8am - 10pm
Sun: Closed
