Email icon
info@cdms-ltd.co.uk
Call icon
0800 774 7998
Commercial Door Maintenance & Security Logo
"The Preferred Commercial Door Repair Company"
0800 774 7998
Call and speak to an engineer, not a call centre!
24/7 Fast Response | Fully Compliant | Nationwide
Menu
Double bronze aluminium entrance doors at Sentinel House, Ware & Kay Solicitors York, seen from inside with the flush shoot bolt in the secondary leaf

Flush Shoot Bolt Replaced on the Entrance Doors at Ware & Kay Solicitors, York

Second time at Sentinel House. The transom closers we fitted in the spring are still doing their job; this visit was for the one part that holds the other half of a double door shut — a flush shoot bolt whose lever had finally worn out.

Read the case study
Share this jobFacebookXLinkedInWhatsAppEmail
Back

The part nobody notices until it stops working

Ware & Kay Solicitors’ York office at Sentinel House on Peasholme Green has a pair of bronze-anodised aluminium entrance doors. Only the right-hand leaf carries the lock; the left is held shut by a flush shoot bolt let into its edge, which drives a rod down into the threshold so the locking leaf has something solid to throw against. When that bolt started dropping out of engagement, the practice had a front door that locked perfectly and could still be pushed open.

Having replaced the transom closers and bottom pivots on the same doors earlier in the year, Commercial Door Maintenance and Security Ltd knew the leaf and the section. The engineer lifted the secondary leaf off its pivot, laid it flat, dropped the worn bolt body and rod out of the stile, cleaned the mortice and fitted a new flush bolt before re-hanging the door and checking the throw into the threshold keep. The office stayed open through the morning.

Worn flush shoot bolt and rod removed from the secondary door leaf at Ware & Kay Solicitors York, laid on the reception carpet
Empty shoot bolt mortice in the lock edge of the bronze aluminium door leaf above the threshold at Sentinel House York
New flush shoot bolt fitted into the edge of the aluminium door leaf, laid flat across the van outside Ware & Kay Solicitors York

“A pair of doors is only as secure as the bolt on the leaf without the lock. When the lever starts to feel soft, the cam inside is already gone — change it before the door is found open one morning.”

Case study · Sentinel House, Peasholme Green, York YO1

Why the secondary leaf of a double door matters as much as the lock

On a double entrance the lock does half the job. The active leaf throws its bolt sideways into the meeting stile of the other door, so unless that secondary leaf is itself anchored to the frame, the pair simply pivots open together. That anchoring is the shoot bolt: a flush-fitting lever mechanism mortised into the edge of the door, driving a rod down into a keep in the threshold (and, on taller doors, a second rod up into the head). It is thrown once in the morning and once at night, it is invisible when the doors are shut, and nobody thinks about it until a visitor leans on the “wrong” door and it moves.

At Sentinel House the lever had become loose and the rod no longer dropped the full distance into the keep. The removed bolt is in the photographs: the slide inside the body had worn along its track and the cam that converts the lever movement into rod travel had rounded off, so the bolt would seat with a push but back out again with a knock on the door. On heavy bronze-anodised aluminium leaves like these, the inertia of the door does the rest. The original transom closers we replaced in the spring had worn in the same way for the same reason — thirty years of a heavy door in a busy professional office.

Replacing a flush bolt with the leaf off

Because the bolt body and its rod sit inside the stile of the door, the only sensible way to change one is with the leaf out of the frame. The engineer lifted the secondary door off its bottom pivot — one of the new pivots from the earlier visit — and laid it flat across the back of the van with the brush seal uppermost, slid the old body and rod out of the mortice, cleaned the pocket and fitted the new flush bolt and rod. The clip on this page of the new lever being worked in the door edge was taken at that stage, before the leaf went back on its pivot and the rod was checked for a full, clean throw into the threshold keep. The closer and pivot settings from the spring were untouched.

Work completed at Sentinel House

  • Survey — shoot bolt engagement checked on the secondary leaf; lever found slack and the rod short of the keep.
  • Leaf removal — secondary leaf lifted off its bottom pivot and laid flat for access to the stile.
  • Flush bolt — worn bolt body and rod removed; mortice cleaned; new flush shoot bolt and rod fitted.
  • Re-hang and test — leaf re-hung, bolt throw into the threshold keep tested, lock on the active leaf checked against the secondary leaf.
  • Office — open throughout; work completed in a morning.

Commercial door hardware repairs across York

Shoot bolts, panic bolts, mortice locks, cylinders and keeps wear out on the same timetable as closers and pivots, and Commercial Door Maintenance and Security Ltd replaces them on aluminium, timber and steel doors across York — the professional offices around Peasholme Green and the Minster, the station hotels, Monks Cross and Clifton Moor, and out to Harrogate, Selby and Tadcaster. A clear photograph of the door edge is usually enough to identify the pattern, so send it over and we will quote the same day. We also cover aluminium door repairs and transom closers across North Yorkshire.

Survey, worn mechanism, new bolt

First, the survey from inside reception: the engineer works the flush bolt in the edge of the secondary leaf and shows how little it is holding, with Peasholme Green through the glass behind.

Second, the removed mechanism in hand — the rounded cam and worn slide that let the rod back out of the keep.

Third, the new flush bolt being worked in the door edge with the leaf laid across the van, before it goes back on its pivot.

Got a double door where one leaf won’t stay bolted?

Call 0800 774 7998
▶︎ Watch this video on its own page →
▶︎ Watch this video on its own page →
▶︎ Watch this video on its own page →
Project summary

At a glance — Ware & Kay Solicitors, York

  • Client: Ware & Kay Solicitors — Sentinel House, Peasholme Green (return visit)
  • Sector: Professional offices — law firm
  • Location: York city centre (YO1)
  • Doors: Double bronze-anodised aluminium entrance doors; secondary leaf held by a flush shoot bolt
  • Fault: Shoot bolt lever and cam worn — rod backing out of the threshold keep, secondary leaf not secured
  • Works completed: Secondary leaf removed; worn flush bolt and rod replaced; leaf re-hung; bolt throw and lock engagement tested
  • Outcome: Both leaves secure when locked; completed in a morning with the office open
  • Related: Transom closers and bottom pivots on the same doors
Talk to an engineer

Same-day quote from a photo — UK-wide commercial door engineers.

Send a photo and a short description of the fault and we’ll come back with a fixed-price quote the same day. Most diagnoses don’t need a site visit.

0800 774 7998 info@cdms-ltd.co.uk Send a photo
Share this case studyFacebookXLinkedInWhatsAppEmail

Project facts

ClientWare & Kay Solicitors
LocationYork
Service categoryDoor Hardware Repair
SectorOffices sector page →
CoverageUK-wide commercial door specialists — same-day quotes, time-served engineers

Compliance considerations

Hardware on fire doors must be CE / UKCA marked with the relevant standard (BS EN 1935 hinges, BS EN 1906 levers/handles). Replacing certified hardware with non-certified parts breaches fire door compliance.

Maintenance recommendations

Annual inspection plus prompt replacement of any loose, bent or missing hardware. Hinges and latches benefit from periodic lubrication; certification marks must remain visible.

Need similar work for your premises?

We complete door hardware repair across the UK. Send a description, photo or short video and we’ll come back the same day with a written quote — no site visit needed in most cases.

Understand the fault behind this job

Watch similar repairs

All repair videos →

Related case studies

Browse all case studies →

Call now 0800 774 7998 Same-day Quote

Get in touch

Head Office:
Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ

t: 0800 774 7998
e: info@cdms-ltd.co.uk

Office Hours

Mon - Sat: 8am - 10pm
Sun: Closed

© 2026, Commercial Door Maintenance and Security Ltd. All rights reserved. · Terms of Business