Commercial roller shutter questions for retail, industrial and car-park premises.
A stuck shutter usually means a damaged slat has jammed the curtain in the guides, the motor or limit switches have failed, or the safety brake has tripped. Manual operation should never be forced — the curtain or motor can be damaged further. We can usually free, re-align and re-set the shutter on a single callout.
A minimum of annually for occasional-use shutters, twice yearly for daily-use retail shutters, and quarterly for high-traffic security shutters. Service includes guide cleaning and lubrication, motor and limit switch test, slat inspection, and safety brake function check.
Yes — single damaged slats can be replaced without replacing the whole curtain, provided the make and slat profile are still available. We carry common slat profiles. Where a slat has been struck and the surrounding slats are also distorted, replacing a section is more efficient than replacing one at a time.
Manual shutters use a chain pull or spring-balanced curtain — repair is mechanical (slats, springs, locks). Electric shutters add a tubular motor, control box, limit switches and safety devices — there are more failure modes, but most issues are at the motor or control end rather than in the curtain itself.
Most diagnostics are completed remotely from a description, photo or short video — no site visit needed in most cases.
Get in touch
Head Office:
Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ
t: 0800 774 7998
e: info@cdms-ltd.co.uk
Office Hours
Mon - Sat: 8am - 10pm
Sun: Closed
