Industrial door service contracts for warehouses, distribution centres and manufacturing premises — sectional doors, fast-action doors, high-speed roll-up doors, dock levellers, and the safety systems that govern them.
Twelve standard service lines covered as part of every contract — on top of the door-type-specific scope listed elsewhere on the page. One contract, one engineer team, one document trail.
Industrial doors run thousands of cycles per day in environments where downtime costs hundreds of pounds per minute and a safety device failure can injure a worker. PUWER 1998, BS EN 13241 and where applicable LOLER 1998 all apply. A service contract isn't optional — it's the cheapest line of defence against a forklift driving into a stuck door, a sectional panel falling from a snapped cable, or a safety photocell missing an obstruction. HSE expects documented evidence; insurers expect documented evidence; the contract provides both as a by-product of keeping the doors running.
PUWER 1998 (Provision and Use of Work Equipment Regulations) is the governing UK statute. BS EN 13241 covers industrial, commercial and garage doors. BS EN 12604 covers mechanical aspects. BS EN 12453 covers safety in use of power-operated doors. LOLER 1998 applies where the door is also a lifting device. The Workplace Regulations 1992 sit above. Documented competent-person inspection is required at intervals appropriate to use.
Wherever your premises are, the same engineer team carries your documentation between visits. One contract, one accountable team, one document trail — whether you have a single site or a multi-region estate.
Annual is the legal baseline under PUWER 1998. For high-cycle operations (50+ cycles a day) six-monthly is the practical recommendation. Very high-cycle (200+ cycles a day, food distribution, freight terminals) typically warrants quarterly intervals.
PUWER is the UK statute imposing the duty (maintain work equipment in efficient working order, documented evidence). BS EN 13241 is the British/European Standard specifying the safety requirements industrial doors must meet. PUWER tells you what to do; BS EN 13241 tells you what "safe" looks like.
Yes — grinding usually indicates bearing wear or motor fatigue, both of which the service inspection identifies before they fail catastrophically. Bearing replacement is £200–£500 at a planned visit; motor failure on a Sunday night is an emergency callout plus parts at premium.
Yes — BS EN 13241 / BS EN 12453 require safety devices on power-operated doors. Photocells and safety edges are the standard provision. Function tested at every service visit; replaced where drift or damage is detected.
Yes — where the dock leveller is integrated with the loading bay door, both are serviced on the same visit. Gas-strut condition, lip-plate alignment, hydraulic system check, weather seal condition. Documented together for site facilities records.
Per-door PUWER 1998 inspection record covering every safety-critical item, with engineer's sign-off. Format matches what HSE inspectors typically ask for; retained for the duration of the contract and supplied on request.
A short email or a photo of your door inventory is all we need. No site visit required in most cases.
Get in touch
Head Office:
Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ
t: 0800 774 7998
e: info@cdms-ltd.co.uk
Office Hours
Mon - Sat: 8am - 10pm
Sun: Closed
