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PANIC HARDWARE · SERVICE CONTRACTS

Panic Hardware maintenance contracts

Panic hardware service contracts — monthly user-test guidance + annual professional inspection to BS EN 1125 / BS EN 179, with certification mark verification and life-safety function confirmed every visit.

Door type Panic hardware
Schedule 6-monthly / annual
Coverage UK-wide
What's in every package

Every CDMS maintenance package includes

Twelve standard service lines covered as part of every contract — on top of the door-type-specific scope listed elsewhere on the page. One contract, one engineer team, one document trail.

  • 01 Scheduled preventative inspections Calendar-driven visits per door risk band — no waiting for failure
  • 02 Emergency repair call-outs Priority queue + standard rates for contracted sites, including out-of-hours
  • 03 Floor spring servicing Valve tuning, threshold check, cover plate inspection — doubles spring life
  • 04 Automatic door servicing BS EN 16005 calibration, sensor + motor + controller checks, documented compliance
  • 05 Fire door compliance checks RR(FS)O 2005 inspection, intumescent strips, certification mark verification
  • 06 Door closer adjustments BS EN 1154 valve tuning — the five-minute job that prevents cascade failure
  • 07 Bottom pivot inspections Wear measurement, fixing tightness, alignment with frame
  • 08 Lock and panic hardware maintenance BS EN 1125/179 function tests, lubrication, certification verification
  • 09 Sensor testing Activation, presence, safety-edge sensors calibrated to manufacturer + BS spec
  • 10 Safety compliance inspections PUWER 1998, BS 8300 accessibility, insurer-grade documentation
  • 11 Multi-site commercial support Single contract across your full UK estate, central reporting per site
  • 12 Planned maintenance reporting Engineer reports per visit, condition tracked over time, audit-grade format
Why this door type

Why panic hardware particularly benefit from a service contract

Panic hardware is the door type with the most direct life-safety implication. The Responsible Person's baseline duty under the RR(FS)O 2005 is monthly user-test of every emergency exit. On top of that, BS EN 1125 / BS EN 179 require annual professional inspection. Hardware that's been modified, painted over, or had non-certified parts substituted is non-compliant from the moment of modification — and the consequences in a fire-evacuation scenario can be catastrophic. A service contract gives the Responsible Person ongoing documented evidence and catches certification-invalidating modifications.

The compliance angle

BS EN 1125 covers panic hardware for public emergency exits (horizontal push-bar). BS EN 179 covers emergency exit hardware for trained users (levers, push-pads). Both require CE / UKCA marking with a 10-digit performance code. Locking the inside operation in any way (chains, padlocks, screws, kick-plates over the bar) is illegal under the RR(FS)O 2005. The Responsible Person is personally liable.

What's in each visit

Every contracted panic hardware visit covers:

  • ■ Function test — door must open with single hand-action of typical force
  • ■ Push-bar / lever / paddle action across the full operating range
  • ■ Latch retention check — must hold the door closed reliably
  • ■ Strike plate alignment and security
  • ■ CE / UKCA certification mark verification — flag missing or covered marks
  • ■ Detection of unauthorised modifications (kick plates, additional locks, paint)
  • ■ Outside-access device test where fitted (must not impede inside operation)
  • ■ Electromagnetic / electric strike release test on access-controlled exits
  • ■ Documented inspection record for monthly-test compliance evidence
Common failures we catch early

The faults that turn £200 of planned maintenance into £1,500 of emergency repair.

Caught before failure

Bent or damaged push-bar from impact — replace, never bend back

Caught before failure

Strike plate misalignment causing latch to miss the keeper

Caught before failure

Substituted non-certified hardware from earlier ad-hoc repair

Caught before failure

Painted-over certification marks — functional but compliance-invalidated

Why choose us

Benefits of a CDMS panic hardware service contract

  • Annual BS EN 1125 / BS EN 179 inspection documented
  • Guidance on the Responsible Person's monthly user-test procedure
  • Catches certification-invalidating modifications before audit
  • Strike plate alignment kept correct — the most common quiet failure
  • Electromagnetic / electric strike systems tested for failsafe release
  • Records formatted for RR(FS)O 2005 audit and insurance evidence
Frequently asked

Panic Hardware service contracts — FAQs

01 How often is panic hardware legally required to be inspected?

Monthly user-test by the Responsible Person (or designated competent person) is the baseline. Annual professional inspection by a qualified engineer on top of that. Both are required by the RR(FS)O 2005 read with BS EN 1125 / BS EN 179.

02 What's the difference between BS EN 1125 and BS EN 179?

BS EN 1125 covers panic hardware for public emergency exits (horizontal push-bar — for places where people may panic). BS EN 179 covers emergency exit hardware for trained users (levers, push-pads — for staff-only exits). Wrong specification for the actual use is the most common compliance failure we see on inspection.

03 Can panic hardware be locked from outside?

Yes — an external access device (key lock, code, fob, electric strike) is allowed as long as the inside operation is never overridden. Locking the inside in any way (chains, padlocks, screws, kick-plates over the bar) is illegal under the RR(FS)O 2005 and carries personal liability.

04 How can I tell if my panic hardware is properly certified?

Every certified unit carries a CE / UKCA mark with a 10-digit performance code — usually inside the cover, on the strike side, or on the rear of the push-bar. If you can't find a mark, the hardware is non-certified and replacement is required.

05 What if a previous engineer fitted non-certified parts during a repair?

The original certification is invalidated from that moment, regardless of how the door looks. A service-contract inspection catches this and quotes the certified replacement. We never use non-certified parts on panic hardware, full stop.

06 Are electronic access-control systems compatible with panic hardware?

Yes, with strict conditions: a single hand-action on the panic mechanism must release the door from inside, no swipe or code or button required. Systems that need an electronic action from inside are not compliant on a panic hardware exit, and we will flag them for remediation.

Start a contract today

Send us your panic hardware count. We’ll quote your contract today.

A short email or a photo of your door inventory is all we need. No site visit required in most cases.

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Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ

t: 0800 774 7998
e: info@cdms-ltd.co.uk

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