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PANIC HARDWARE · SERVICE CONTRACTS

Panic Hardware maintenance contracts

Panic hardware service contracts — monthly user-test guidance + annual professional inspection to BS EN 1125 / BS EN 179, with certification mark verification and life-safety function confirmed every visit.

Door type Panic hardware
Schedule 6-monthly / annual
Coverage UK-wide
What's in every package

Every CDMS maintenance package includes

Twelve standard service lines covered as part of every contract — on top of the door-type-specific scope listed elsewhere on the page. One contract, one engineer team, one document trail.

Why this door type

Why panic hardware particularly benefit from a service contract

Panic hardware is the door type with the most direct life-safety implication. The Responsible Person's baseline duty under the RR(FS)O 2005 is monthly user-test of every emergency exit. On top of that, BS EN 1125 / BS EN 179 require annual professional inspection. Hardware that's been modified, painted over, or had non-certified parts substituted is non-compliant from the moment of modification — and the consequences in a fire-evacuation scenario can be catastrophic. A service contract gives the Responsible Person ongoing documented evidence and catches certification-invalidating modifications.

The compliance angle

BS EN 1125 covers panic hardware for public emergency exits (horizontal push-bar). BS EN 179 covers emergency exit hardware for trained users (levers, push-pads). Both require CE / UKCA marking with a 10-digit performance code. Locking the inside operation in any way (chains, padlocks, screws, kick-plates over the bar) is illegal under the RR(FS)O 2005. The Responsible Person is personally liable.

What's in each visit

Every contracted panic hardware visit covers:

Common failures we catch early

The faults that turn £200 of planned maintenance into £1,500 of emergency repair.

Caught before failure

Bent or damaged push-bar from impact — replace, never bend back

Caught before failure

Strike plate misalignment causing latch to miss the keeper

Caught before failure

Substituted non-certified hardware from earlier ad-hoc repair

Caught before failure

Painted-over certification marks — functional but compliance-invalidated

Why choose us

Benefits of a CDMS panic hardware service contract

Real work

Panic Hardware work we’ve completed

UK coverage

Panic Hardware service contracts across 37+ UK cities

Wherever your premises are, the same engineer team carries your documentation between visits. One contract, one accountable team, one document trail — whether you have a single site or a multi-region estate.

View detailed location coverage →

Frequently asked

Panic Hardware service contracts — FAQs

01 How often is panic hardware legally required to be inspected?

Monthly user-test by the Responsible Person (or designated competent person) is the baseline. Annual professional inspection by a qualified engineer on top of that. Both are required by the RR(FS)O 2005 read with BS EN 1125 / BS EN 179.

02 What's the difference between BS EN 1125 and BS EN 179?

BS EN 1125 covers panic hardware for public emergency exits (horizontal push-bar — for places where people may panic). BS EN 179 covers emergency exit hardware for trained users (levers, push-pads — for staff-only exits). Wrong specification for the actual use is the most common compliance failure we see on inspection.

03 Can panic hardware be locked from outside?

Yes — an external access device (key lock, code, fob, electric strike) is allowed as long as the inside operation is never overridden. Locking the inside in any way (chains, padlocks, screws, kick-plates over the bar) is illegal under the RR(FS)O 2005 and carries personal liability.

04 How can I tell if my panic hardware is properly certified?

Every certified unit carries a CE / UKCA mark with a 10-digit performance code — usually inside the cover, on the strike side, or on the rear of the push-bar. If you can't find a mark, the hardware is non-certified and replacement is required.

05 What if a previous engineer fitted non-certified parts during a repair?

The original certification is invalidated from that moment, regardless of how the door looks. A service-contract inspection catches this and quotes the certified replacement. We never use non-certified parts on panic hardware, full stop.

06 Are electronic access-control systems compatible with panic hardware?

Yes, with strict conditions: a single hand-action on the panic mechanism must release the door from inside, no swipe or code or button required. Systems that need an electronic action from inside are not compliant on a panic hardware exit, and we will flag them for remediation.

Start a contract today

Send us your panic hardware count. We’ll quote your contract today.

A short email or a photo of your door inventory is all we need. No site visit required in most cases.

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Get in touch

Head Office:
Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ

t: 0800 774 7998
e: info@cdms-ltd.co.uk

Office Hours

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Sun: Closed

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