Roller shutter service contracts for industrial, retail and security applications — PUWER 1998 inspection, motor and safety brake service, photocell calibration, with documented compliance records every visit.
Twelve standard service lines covered as part of every contract — on top of the door-type-specific scope listed elsewhere on the page. One contract, one engineer team, one document trail.
Roller shutters are powered industrial equipment governed by PUWER 1998 (Provision and Use of Work Equipment Regulations) and BS EN 13241. They have moving parts under spring or motor tension that can injure people if safety devices fail. The legal baseline is annual inspection by a competent person — but the practical reality is that a shutter doing 50–200 cycles a day in a busy warehouse or retail back-of-house benefits from much more frequent attention. A failed safety brake or photocell can result in serious injury and uninsurable liability.
PUWER 1998 requires that work equipment is maintained in efficient working order. BS EN 13241 covers industrial, commercial and garage doors — safety requirements. BS EN 12604 covers mechanical aspects. BS EN 12453 covers safety in use of power-operated doors. LOLER 1998 applies where the shutter is also a lifting device. The Workplace Regulations 1992 sit above. Documented inspection by a competent person is the baseline.
Wherever your premises are, the same engineer team carries your documentation between visits. One contract, one accountable team, one document trail — whether you have a single site or a multi-region estate.
PUWER 1998 requires that work equipment is maintained in efficient working order — the practical interpretation across the industry is annual inspection by a competent person, more frequently for high-cycle use. HSE expects documented evidence of the inspection regime.
A device that stops the shutter falling if the suspending system fails (snapped spring, broken cable, motor power loss). On a heavy industrial shutter, an uncontrolled fall can be fatal. Annual function testing is non-negotiable from a safety standpoint, and HSE inspection routinely focuses on it.
For shutters doing 50+ cycles a day, six-monthly is the practical baseline. For very high-cycle operations (200+ cycles a day, food distribution, freight terminals), quarterly. A service contract sets the right interval per shutter and locks it in.
Yes — GfA, Somfy, Geba, Becker, Hormann, ASSA Abloy plus older legacy brands. Spare parts for current models from UK stock; older or bespoke motors may need lead time.
Tested at every service visit. A shutter that's lost its manual override is a serious problem when the power goes out — especially on a fire exit shutter or security shutter that needs to be operable in any condition.
Yes — where the shutter design includes a lifting application (e.g. lifting tables, dock levellers integrated with the shutter), LOLER 1998 inspection is included or quoted as an add-on. Our engineers carry the relevant competency.
A short email or a photo of your door inventory is all we need. No site visit required in most cases.
Get in touch
Head Office:
Commercial Door Maintenance and Security Ltd
61 Bridge Street,
Kington,
HR5 3DJ
t: 0800 774 7998
e: info@cdms-ltd.co.uk
Office Hours
Mon - Sat: 8am - 10pm
Sun: Closed
