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Yellow MKM Building Supplies branch frontage in Shrewsbury with safety barriers across the automatic entrance door during the service

Transom Closer Replaced and Two Automatic Doors Serviced at MKM Building Supplies, Shrewsbury

Two entrances, two different problems. On the manual double aluminium doors an Adams Rite ARC-51N had worn out and its fixing bolt had rusted in the transom; on the main customer entrance the pair of automatic sliding doors were due a service. We dealt with both in one visit with the branch trading around us.

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A manual door and an automatic one, same morning

MKM’s Shrewsbury branch has the layout most builders’ merchants share: a yellow-clad trade building with an automatic sliding entrance under the “Welcome” panel, and a second set of manual double aluminium doors further along the frontage into the showroom. The manual pair had the fault that brought us out. One leaf had stopped closing under control because its concealed transom closer, an Adams Rite ARC-51N, had worn through, and when we opened the transom the bolt that holds the closer body was rusted almost to nothing.

Commercial Door Maintenance and Security Ltd replaced the closer and its side arm with a new concealed unit on the same leaf, cleared the corroded fixings from the transom channel and set the closing and latching speeds. While the forecourt was barriered we moved to the automatic entrance and carried out maintenance on both sliding doors: operators checked at the head, carriages and tracks inspected, sensors tested and the doors run through their cycle before the tape came down. The branch stayed open from the other entrance throughout.

Old blue Adams Rite ARC-51N transom closer lying on block paving beside the new grey concealed closer at MKM Shrewsbury
Heavily rusted transom closer fixing bolt sitting in the aluminium transom channel of the MKM Shrewsbury entrance door
New zinc-plated transom closer side arm fitted in the top rail of the aluminium door at MKM Building Supplies Shrewsbury

“A merchant’s door gets shouldered open by people carrying bags of sand from seven in the morning. The bolt we took out of that transom had been holding the closer on by a couple of threads.”

Case study · MKM Building Supplies, Shrewsbury

The bolt in the transom

A concealed transom closer is held in the transom bar by a small number of bolts, and on an aluminium shopfront that faces the weather those bolts live in a channel that collects water, grit and whatever blows in off a builders’ yard. At Shrewsbury the closer had reached the end of its hydraulic life, which is what the branch noticed: the leaf swung freely and did not come back to the latch. What they could not see was the fixing. The bolt we lifted out of the channel is in the photograph above, rusted from a clean hex head to a brown stub. A closer can only control a door if it is firmly anchored, and this one was close to losing its anchor altogether.

The old unit was an Adams Rite ARC-51N, the blue-bodied concealed closer we meet on a large share of aluminium entrances from the last twenty years and have replaced at the Speed Queen launderette in Thornaby and the Volkswagen Van Centre in Liverpool among others. The replacement is a current concealed closer of the same format, fitted with a new side arm into a cleaned-out channel on fresh fixings. The before-and-after of the arms tells its own story: the old one dull and pitted in the top rail, the new one bright zinc in the same slot.

Two automatic doors, serviced while we were there

The branch’s main customer entrance is a pair of automatic sliding doors in a glazed lobby, and MKM asked us to carry out maintenance on both at the same visit. The clips on this page show the work: the engineer at the operator head of each door checking the drive and the carriage track, the “Automatic Door” and “Keep Clear” vinyls in frame, and the doors run open and closed from inside the lobby with hazard tape across the opening. Sensors were tested from both sides, the floor guides and threshold were cleared and the closing force checked, so that the doors were handed back running as they should rather than as they happened to be.

Keeping a trade counter open

MKM opens at seven on weekdays and its customers arrive in vans with a job to get to. Closing an entrance for the morning is not an option, so the work was sequenced around the two doors: the manual pair fenced off on the forecourt with yellow barriers while the transom was open, then the automatic doors taken one at a time with the lobby taped so that a customer could always get in through the other. Our retail sector page describes how we plan this kind of visit for branches that cannot shut.

Work completed at MKM Building Supplies, Shrewsbury

  • Manual entrance — one concealed transom closer and side arm replaced on the double aluminium doors; corroded ARC-51N and rusted fixing bolt removed; closing and latching speeds set.
  • Automatic entrance — maintenance service on both automatic sliding doors: operator head and drive checked, carriages and track inspected, sensors tested, threshold and guides cleared.
  • Access — forecourt barriers at the manual doors; hazard tape and one door at a time in the automatic lobby; branch trading throughout.
  • Handover — both entrances left in good working order the same day.

Commercial door repairs in Shrewsbury and Shropshire

Commercial Door Maintenance and Security Ltd covers Shrewsbury, Telford, Oswestry and the rest of Shropshire from our Telford base, for merchants, retail parks, farms and offices. Transom closers, automatic sliding operators, floor springs and panic hardware are all carried as stock lines. Send a photograph of the door head or the operator cover and we will identify the unit and quote the same day.

At the operator head, in the lobby, and round the front

First clip: up at the head of one of the automatic sliding doors, the engineer pointing out the drive and carriage track behind the cover, with the car park and the “Keep Clear” vinyl in frame.

Second clip: inside the glazed lobby with hazard tape across the opening, both sliding doors run through their cycle and the sensors tested from the inside.

Third clip: from the forecourt, the yellow barriers at the manual double doors and a walk through to the showroom while the closer is out.

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Project summary

At a glance — MKM Building Supplies, Shrewsbury

  • Client: MKM Building Supplies — Shrewsbury branch
  • Sector: Retail / trade counter — builders’ merchant
  • Location: Shrewsbury, Shropshire
  • Doors: Manual double aluminium entrance doors; two automatic sliding doors in a glazed lobby
  • Fault: Adams Rite ARC-51N concealed closer worn out, fixing bolt rusted in the transom; automatic doors due a service
  • Works completed: One transom closer and side arm replaced; maintenance on both automatic sliding doors
  • Outcome: Both entrances in good working order; branch trading throughout the visit
  • Coverage: Shrewsbury, Telford, Oswestry and Shropshire — and nationwide for multi-branch merchants
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Project facts

ClientMKM Building Supplies
LocationShrewsbury
Service categoryTransom Closer Repair
SectorRetail sector page →
CoverageUK-wide commercial door specialists — same-day quotes, time-served engineers

Compliance considerations

Concealed transom closers on commercial entrance doors must continue to deliver controlled closing and reliable latching. Where the door is also a fire or escape door, BS EN 1154 (closers) and BS EN 1125 / BS EN 179 (panic hardware) apply.

Maintenance recommendations

Transom closers are sealed hydraulic units — annual inspection plus immediate response to any visible fluid weep. Closing speed should be re-set after weather-driven frame movement (summer expansion, winter contraction).

Need similar work for your premises?

We complete transom closer repair across the UK. Send a description, photo or short video and we’ll come back the same day with a written quote — no site visit needed in most cases.

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