Emergency Glass Door Repair for Soho Coffee, London

Commercial Door Maintenance & Security Ltd swiftly restored operation to a luxury London coffee retailer after a floor spring failure left their APG glass entrance door unsafe and inoperable. Our expert team provided an urgent same-day repair, ensuring the store could reopen safely and trade as normal.

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Rapid Response to a Major Entrance Failure

When Soho Coffee, a renowned luxury coffee retailer based in the heart of London, experienced a sudden failure of their APG glass entrance door, their ability to trade came to a complete halt. The floor spring mechanism — responsible for the smooth and safe operation of the door — had failed entirely, leaving the door unable to open or close securely. Recognising the urgency of the situation, the management team reached out to Commercial Door Maintenance & Security Ltd for immediate assistance. With the main entrance compromised, the shop faced closure during its busiest trading hours, making swift action essential to restore safe access and secure the premises.

Our team of skilled engineers arrived promptly on-site, fully equipped to assess and repair the fault. Upon inspection, it was confirmed that the existing floor spring had suffered mechanical damage due to wear and tear, rendering it unsafe for continued use. This particular model of APG glass door required a precise alignment and high-quality spring mechanism to ensure smooth and silent movement. Our technicians carefully dismantled the door assembly, supporting the glass leaf to prevent any risk of damage during the process. Once the failed floor spring was removed, we installed a new, heavy-duty commercial-grade unit designed for high footfall environments, guaranteeing durability and long-term reliability.

Minimising Downtime for Businesses

After the new floor spring was fitted, our engineers meticulously realigned the glass door to ensure perfect closure and optimal tension. Special attention was given to the alignment between the top pivot and bottom spring mechanism, ensuring that the door operated evenly and without drag. Once complete, we conducted a full functionality test, verifying that the door opened and closed effortlessly, with consistent damping and secure latching. This ensured compliance with safety and accessibility standards while maintaining the refined aesthetic expected from a premium coffee brand like Soho Coffee.

By the time our team completed the repair, Soho Coffee’s London location was once again able to welcome customers through its signature glass entrance. Our fast and professional response not only minimised downtime but also demonstrated our commitment to supporting retail clients who depend on safe, functional entrances for daily operations. In environments where reliability, presentation, and customer experience are paramount, our prompt attention to detail ensures businesses like Soho Coffee can continue trading without interruption.

Commercial Door Maintenance & Security Ltd is proud to support premium retail and hospitality venues across the UK with responsive and dependable service. Whether it’s an urgent floor spring failure, an automatic door breakdown, or planned maintenance, our expertise in commercial door systems guarantees safe, efficient, and long-lasting solutions. Every repair we carry out reflects our dedication to quality workmanship and the safety of our clients’ staff and customers alike.

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